Terms & Conditions

Terms and Conditions

Welcome to Twig N Tale! These Terms and Conditions outline the rules and regulations for the use of our website. By accessing or using our website, you agree to comply with these terms. If you disagree with any part of these terms, please refrain from using our website.

General Information:

1. Twig N Tale is a kidswear store located in Pakistan. Our registered office address is 561-E Punjab Co-operative Housing Society Ghazi Road Lahore Cantt.
2. These Terms and Conditions govern the use of our website, including browsing, purchasing products, and interacting with our content.

Intellectual Property:

1. All content on the Twig N Tale website, including text, graphics, logos, images, product descriptions, and videos, is protected by copyright and other intellectual property laws. The content is the exclusive property of Twig N Tale or its licensors.
2. You may not reproduce, modify, distribute, or exploit any material from our website without prior written consent from Twig N Tale.

Product Information and Pricing:

1. We strive to provide accurate and up-to-date product information, including descriptions, pricing, and availability. However, we do not guarantee the accuracy or completeness of the information displayed on our website.
2. We reserve the right to modify product prices, descriptions, and availability at any time without prior notice.

Orders and Payments:

1. Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion.
2. Payments for orders can be made through the available payment methods on our website. We use secure payment gateways to ensure the safety of your transactions.
3. In the event of any payment discrepancy or unauthorized transaction, please contact our customer care team at customercare@twigntale.com.

Shipping and Delivery:

We offer shipping services within Pakistan. Please refer to our Shipping and Delivery page for detailed information on shipping charges, delivery times, and order tracking.

Returns and Exchanges:

We strive to provide high-quality products and exceptional customer service. If you are unsatisfied with your purchase, please refer to our Returns and Exchanges Policy for instructions on returning or exchanging products.

User Conduct:

1. By using our website, you agree to comply with applicable laws and regulations. You must not engage in any activity that may cause harm to our website, users, or our business.
2. You must not use our website for any fraudulent, illegal, or unauthorized purposes.

Links to Third-Party Websites:

Our website may contain links to third-party websites for your convenience or informational purposes. We do not endorse or assume responsibility for the content, accuracy, or practices of these external websites.

Limitation of Liability:

Twig N Tale and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website, products, or services.

Changes to Terms and Conditions:

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by the laws of Pakistan. Any disputes arising from the use of our website or related to these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at customercare@twigntale.com.